FAQ’s

The City of Massillon Parks

How do I rent a Pavilion?  Can you hold a particular pavilion for me until I get in today, tomorrow, etc?

All pavilions and rentals are on a first-come, first-serve basis.  We do not hold reservations.

All reservation must be done in person at the recreation center.

When renting a pavilion, an official reservation sign will be posted on the reserved pavilion, and you will have use of the pavilion from 10:00 AM to 9:00 PM. No alcoholic beverages are permitted (Ord #). Amplified music is not permitted without prior department Administrative approval. Decorations are allowed and must be removed and all trash placed in provided receptacles.

Can we just go and use one of the park’s pavilions?

While our pavilions are open to the public for “free”, we do offer the option to reserve pavilions for a nominal fee. We will post a “Reserved For” sign and only that party has use of the pavilion from 10:00 AM to 9:00 PM.

What happens if it rains the day we have an open shelter rented. Do we get a rain date or a refund?

We cannot offer any rain dates or refunds due to weather conditions.

Can I ride a motorized bike on the Sippo Valley Trail or Towpath?

No, there are no motorized vehicles allowed on the trails. This includes motorized scooters, ATV’s, dirt bikes, etc.

 The Massillon Recreation Center

My child has a broken arm, and cannot continue in a program he/she signed up for. Can I get my money back?

Yes, you may get a partial refund if the program has already started, provided you bring in a physician’s excuse confirming the child’s medical condition.

My child cannot come on two of the four days a particular program is running. Can I only pay a partial fee?

The full fee must be paid, as the instructor’s, facility space and minimum/maximum limits are already determined.

Can I swim in a t-shirt?

Yes, you may wear a t-shirt over your bathing suit or with your swim trunks but will not be permitted down the slides unless it is a swim shirt.

Do you provide towels?

We sell towels at our front desk for $5.00 a piece, please call ahead to ensure stock.

Do you have a snack bar?

We have several vending machines in our lobby area for your convenience.  All food and drink must be enjoyed in the lobby.  No food or drink is permitted past the lobby area, except water and sports drinks.

Can we bring our lunch with us?

Outside food and drink is permitted.  Coolers/lunches should remain in your vehicle until your break time and should be returned there once you are finished.  Food and drink must be enjoyed in our lobby (shirt and shoes are required).

Is “Vaping” permitted in your facility?

Smoking, chewing tobacco, drug use and alcohol consumption is strictly prohibited at our facility.

Where is the Parks and Recreation office located and what are the hours of operation?

The office is located inside the Massillon Recreation Center at 505 Erie St. N., Massillon, Ohio. 44646. Administrative hours are Mon.-Fri. 8:30 AM – 4:30 PM. The Recreation Center is open Mon. – Thurs. 5:30 AM to 10:00 PM (summer hours June 1-Aug 31 until 9:00 PM); Fridays 5:30 AM – 8:00 PM; Saturdays 8:00 AM – 8:00 PM (summer hours until 6:00 PM) and Sundays 12:00 PM – 6:00 PM. Hours subject to change. Please refer to the Recreation Center page for all hours and days we are open.